Achievements

In the above photo Deepak Thappa, one of the ABM(S) trained, (he is now Branch Manager) conducting a coaching class for his agents, post IIST training at his Branch.

1.

Over 650 ABM(s) of LIC were trained in a 6-day coaching program by IIST in batches of 30 each, during 2014 in a record time of 3 months. Many ABMs contacted IIST post-training to inform the progress they were making in implementing training for their field force on prospecting, objection handling, product selling skills and so on. Many ABMs also implemented the Saturday School concept of training their field force for 4 hours every week.

2.

CLIA Silver Brigade members of LIC were coached in 2011 and 2012. Based on their feedback IIST was considered for coaching the higher brigades. All the Gold, Diamond and Platinum brigade members were trained over the years 2013 and 2014. There was a significant and visible improvement in the recruitment figures for this group post-coaching. In many branches the CLIAs recruited more than the development officers’ channel.

3.

Thanjavur Division of LIC was the first in growth all-India in the year in which about 180 development officers were coached on recruitment and agency management for 3 days in groups of 30 each. Simultaneously, the Assistant Branch Managers and Branch Managers of the Division were also coached, which went a long way in achieving training effectiveness of the development officers who were coached.

4.

The performance of KMDO 1 Division of LIC improved considerably during the year in which about 300 development officers were coached on agency recruitment. KMDO 1 was the No. 1 Division in recruitment in LIC that year.

5.

Over 300 Chairman Club Members have been coached by IIST. The training has resulted in many dormant members becoming active and achieving the MDRT qualification norm after coaching.

6.

IIST was given a coaching objective of recruitment of 200,000 agents and 20,000 unit mangers in a span of 2 months. For this IIST coached highly experienced zonal managers and regional managers for 6 days on recruitment techniques and coaching for recruitment. These managers in turn taught the Branch Managers. The business target was achieved within the stipulated time.

7.

In Tata AIA, IIST was given a business target of coaching unit managers of 3 of the least performing branches of the company and make them performing branches. IIST trained inexperienced unit managers and inexperienced branch managers for 1 year to take the branches to a leadership position in agency recruitment and also place them in the top 10 branches of Tata AIA.

8.

Training content for Bajaj Allianz Life and Reliance Nippon Life developed by IIST

9.

SHAKTI tools of IIST widely used by Max Life, Tata AIA and LIC